Privacy Policy

1. What information do we collect and what do we do with it?

When you browse our website, we collect no information about you.

When you signup to purchase an event or Holiday pass, you are asked for your name and email address. This information is handled by our payment and subscription management vendor, Shopify, based in Ottawa, Ontario, Canada. Your name, email address, and payment information are stored by Shopify so that we can send you the login information for your purchased event(s) and you can access the Estate. Your email address is also stored by us so that we can send you periodic updates about upcoming events or other changes to the website.

When paying for content, your credit card information is collected by Shopify and handled by a secure third-party payment-processing company. You can find out more about how Shopify handles information you provide during purchase on the Shopify Privacy Policy website.

2. How do you get my consent?

When you provide us with personal information to purchase an event or Holiday pass, you imply that you consent to our collecting that information and using it for that specific reason. By providing your email address for a transaction, you also imply that you consent to our sending you transaction-related emails such as sales receipts, and periodic updates about upcoming events or other changes to the website.

How do I withdraw my consent?

If you no longer wish to receive periodic update emails, or you would like to withdraw your consent for us to use your personal information for any reason whatsoever, you may withdraw consent at any time by contacting us at info@thesatanic.estate using the email subject line “Privacy Consent”.

3. Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

4. Platform

AWS

We use Amazon Web Services to host the application that provides the front-end user experience of the website, such as the layout, menus and text content. For more information see the Amazon Web Services Privacy Policy

Shopify

We use Shopify to provide the “paywall” interface and handle your payment and subscription information. You can find out more about how Shopify handles information you provide during purchase on the Shopify Privacy Policy website.

5. Third-Party Services

The platform vendors mentioned above may engage in partnerships with other third-party vendors to manage things like payment, authentication or security. We recommend that you read the terms of service and privacy statements on the websites for each of these vendors so that you can understand the manner in which your information will be handled by those providers.

Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

6. Security

We do not at this time collect any personal information from you. If we do collect any personal information in the future, you will be asked specifically for your consent. We will then take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Cookies

The use of this website will require the storage of cookies on your computer to track your session and provide you with a smooth, continuous user experience. We do not use cookies for the purpose of tracking for targeted advertising.

Cookies that may be placed on your computer during your use of this website include:

• socket.io which we use for websockets, map updates and pokes (Hexes) stores a session cookie placed by tstvhq.com. 

Web Analysis Tools

We may use web analysis tools that are built into the platform to measure and collect anonymous viewing information. This information is needed to help us troubleshoot and resolve issues within the Estate when things get too busy or otherwise make general upgrades to the platform to improve the user experience.

7. Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence.

8. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our site or course is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@thesatanic.estate  using the subject line “Privacy Compliance Officer”.