The Estate FAQs
REGARDING TECHNICAL CONCERNS
What are the technical requirements?
You’ll need a laptop or desktop computer that runs the Chrome browser. The Estate can be attempted on Android mobile devices but it’s not a great experience. You’ll want a video camera and microphone as well for the full experience but you don’t have to use them if you’re feeling shy.
I bought my ticket but have not received access. How do I get my login information?
We invite you to read more here about your tickets and access to the Estate.
If I’m having trouble, how can I troubleshoot?
First, make sure you’re using Chrome on a laptop or desktop, not a mobile device. Try logging out and restarting Chrome. Try an incognito tab if that still does not work. Double check the user/password for spaces and caps. Last, make sure that the URL is estate.tstvhq.com. Other sites (eg: FB) can refer you to a long link and it will prevent entering the site. If you’re still having trouble, contact us and we’ll work through it in real time.
REGARDING MERCHANDISE AND SHIPPING
Merch items take approximately 3-4 weeks to ship as they are printed on demand & each of the orders are packaged with care by Caretakers in Salem.
Thank you for your support!
Unfortunately, we are unable to ship outside of the U.S. at this time because of VAT restrictions. Thank you for understanding.
REGARDING GIFTED TICKETS
If I want to buy a ticket for a friend, what do I do?
Buy the ticket using your friend's email address. They'll receive information directly on how to access The Estate.
REGARDING PERFORMING AT THE ESTATE
How can I perform at The Estate?
We’re always looking for new performers. Contact us with your idea! Every Satanist from Directors to new members is welcome to perform at The Estate. A small honorarium is available.
My TST Chapter or FoG wants to do an event at The Estate like a book club, craft night, or game night instead of on Zoom. How do we participate?
Just like you book a room at a library you can book a room at The Estate. Reach out to us to book a free room.
I can't afford tickets to an event at The Estate. Can I still attend?
TST congregations and committees are all given a number of tickets for financial need to distribute each holiday. Talk to the leader of your congregation to receive your ticket if there's financial need. If you need a ticket on the basis of financial need and do not have a congregation, contact us directly. We have a limited number of tickets available per holiday for this purpose.
Where does the cost of my ticket go?
Winstonian provides 50% of all net profits directly to The Satanic Temple. 10% of all profits go towards the web app development of The Estate. The remaining 40% of all proceeds are divided between the 13 Caretakers of The Satanic Estate as a small gestural honorarium of gratitude for all they do.